05 / HELP CENTRE
Everything you should know before booking, collecting and using your exoskeleton.
Still need help? The EXOHIRE team can advise on hire options, availability and the booking process.
Contact EXOHIRE ↗EXOHIRE currently lists the Hypershell X Pro as stocked equipment. Other models, including the Halo, X Pro S, X Ultra S and Vastnaut One, are options to enquire about, subject to confirmation.
The supplied Hypershell X Pro specifications cite a maximum battery range of 17.5 km. Real-world range varies with terrain, weight, assistance setting and conditions. Plan conservatively and do not rely on the stated maximum.
Powered assistance may be of interest even to experienced hikers, particularly on demanding outings or when carrying gear. Individual results will vary and the exoskeleton does not replace fitness, route planning or safe hiking habits.
The Peak District is one of the advertised EXOHIRE hire regions. Mention Mam Tor in your enquiry and EXOHIRE can confirm the available meeting point and whether your plans fit the hire conditions.
Yes, postal hire is advertised from £70 for 24 hours. Select postal delivery in the booking form, then choose your model, requested delivery date, duration and address. Delivery arrangements are subject to confirmation.
Bring valid UK photo identification. One member of the group must also provide proof of address, and you must be at least 18 years old to hire.
No. No security deposit is taken. At checkout your card is kept securely on file with Stripe instead, and it may only be charged after the hire for damage, loss or blameworthy theft in accordance with the hire agreement.
Longer-duration enquiries can be submitted through the booking form. Pricing, equipment availability and any adjusted return arrangements need to be confirmed.
Late return fees may apply under the rental terms. Contact EXOHIRE as early as possible if you anticipate a delay.
The stated policy allows a full refund or rescheduling request when notice is given at least 48 hours before the hire start. See the full booking and rental terms for conditions.
No. Not everyone will be suitable. The equipment involves physical activity and injury risks. Follow instructions, meet any weight/height and health requirements, and seek medical advice if you have concerns.

Preparing your expedition